Picture this, I have twelve websites sitting in a hosting account, and just around Christmas, they all go down! ALL of them.
I created this account with them about 6 months ago after they ran a special ad on the Digital Point forums offering an unlimited account for $20 a year. It looked too good to be true, but I like to give people the benefit of the doubt, so I signed on.
Everything was nice and dandy for a while, and the admin, Robert, was very friendly, responding to emails fast and resolving any and all issues. It was great! Unlimited, fast, good support, what more could I ask for.
A few days ago, HastyHost informed all clients that it would be performing a server migration. I emailed and asked if there would be any downtime, when it would occur, etc, so that I could prepare my websites to be offline, or redirect to another hosting account that I have to avoid losing visitors and revenue. The response I got: "We don't know." Here's the email communication from that encounter: (Click on the thumbnail to enlarge the image).

Part 2 coming next.
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