The HastyHost Holiday Saga Part 4

As you can see from the last screenshot, that ticket is still open, and has not been assigned to anyone, even though I made it a high priority ticket. It's been almost 3 hours.

And yes, I understand that it's the weekend, and it's late at night, but if you had a hosting company, and knew your clients were without access to their websites because of something going on at your end, wouldn't you and your support team stay online to talk to and reassure your customers?

I guess what they say is true, you get what you pay for. But for a company that's trying to please it's customers and lure them to buy bigger better more expensive things, and bring in more business, this should not be an excuse.

I am sorely disappointed, but I am hoping for the best, for my websites to get back online and for Hasty Host to take responsibility and stop trying to cop out by saying that they have no control over the server after the fact.

I will keep you updated, and will be back with more webmaster sagas. I do have some, really, this blog was not started just to talk about HastyHost, or else I would have called it "Why Hasty Host Sucks."